CamSync processes personal data only to operate the webcam management platform, secure video collaboration, and virtual meeting tools. This policy explains what we collect, why, and the controls you have over your information.
We collect data you provide directly: your name, work email, phone number, and the content of messages sent through our contact forms. When you use the platform, we also process technical data such as IP address, browser type, device identifiers, and meeting metadata (start time, duration, participant count). We do not record or store the audio or video streams of your meetings unless you explicitly enable recording for a session.
Your contact details are used to respond to inquiries, deliver the services you request, and send administrative notices about your account. Technical data helps us maintain platform security, diagnose performance issues, and improve the reliability of video streams. We rely on legitimate interest for these processing activities, and on consent where required by law.
We use essential cookies to keep you signed in and to remember your preferences, such as camera and microphone settings. We also use privacy-respecting analytics to understand aggregate usage patterns — for example, which meeting features are used most often. You can disable non-essential cookies in your browser settings without affecting core functionality.
We do not sell or rent your personal data. To operate the service, we share limited data with processors that help us deliver the platform: cloud hosting providers, email delivery services, and analytics tools. Each processor is bound by a data processing agreement and may only use your data to provide the service on our behalf. We never share data for advertising or profiling purposes.
You have the right to access, correct, or delete the personal data we hold about you. You may also request a portable copy of your data, restrict processing in certain circumstances, or withdraw consent at any time. To exercise these rights, contact us using the details below. We respond to all verified requests within 30 days.
Contact form submissions are retained for 24 months, then deleted. Meeting metadata is kept for 12 months to support billing and troubleshooting. All data is encrypted in transit and at rest, and access is restricted to authorized personnel only. We conduct regular security reviews and comply with applicable data protection regulations, including GDPR and CCPA where they apply.
To ask about your data, request a copy, or raise a concern, email us at info@freecamster.com or call (07) 0187 6102. Our office is located at 23 Elvie Centre, East Garland, NT 2901. We handle all privacy inquiries personally and do not use automated decision-making that affects you.